Alicia V. Cipriani is an experienced professional in business operations and analytics, currently serving as the Business Process Manager at Energix North America. Previously, Alicia held various managerial positions focused on business intelligence and strategic insights in the finance department as well as business operations and analytics in the education department at the Association for Talent Development (ATD). Alicia's early career included roles such as Program Assistant at RTI International and multiple positions at George Mason University, including Microsoft Office Trainer and Instructor. Alicia earned a Bachelor of Arts degree in International Relations from George Mason University.