Stephen Butler Jr has a diverse work experience in various roles and industries. Their most recent role is as an Operations Optimization Specialist at Energy Network, where they have been working since 2021. Prior to that, they held the same role at another company.
Before their roles in operations optimization, Stephen worked as an Independent Contract Courier at LSO Final Mile from 2017 to 2019. In this role, they were responsible for managing the entire delivery process, utilizing various tools and communication methods to ensure efficient and timely shipments.
Stephen also has experience in IT-related positions. Stephen worked as a PC Technician at Robert Half Technology in 2016, where they replaced workstations and performed technical tasks. Stephen also served as a Tier 2 Technical Helpdesk Representative at Randstad Technologies US in 2014, providing technical support during a large-scale equipment refresh project for State Farm Insurance.
In addition, Stephen has worked at Xerox as a Customer Care Assistant in 2014, where they handled customer inquiries and provided appropriate solutions. Stephen also worked as an IT Specialist at Signature Consultants in 2013, supporting store locations and troubleshooting equipment issues.
Before their IT roles, Stephen gained customer service experience as a Customer Service Representative at Staffmark | Technical Customer Support Industry in 2013. Stephen also worked as a Customer Care Specialist at DIRECTV during the same year.
Overall, Stephen Butler Jr has a strong background in operations optimization, courier services, IT support, and customer service.
Stephen Butler Jr's education history includes several institutions and degrees. Stephen attended Victory Christian Center from 2004 to 2014, but did not pursue a specific degree or field of study during this time. In 2013, they attended Charlotte Works and obtained a Professional Marketing degree in Business and Personal/Financial Services Marketing Operations. In addition, they attended More Than Conquerors College from 2004 to 2008 and earned an Associate of Science degree in Christian Ministry. Prior to these, they attended National University from 1979 to 1982 and obtained a Bachelor of Business Administration (B.B.A.) degree in Information Technology.
In terms of certifications, Stephen has obtained several qualifications. Stephen completed courses such as "Editing Mastery: How to Edit Writing to Perfection," "Grammar Girl's Quick and Dirty Tips for Better Writing," and "Editing and Proofreading Made Simple" from LinkedIn. Stephen also acquired certifications such as "Subnetting in Your Head," "Finding a Remote Job," "Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications," and "Windows Server 2016: Active Directory Certificate Services" from LinkedIn. Additionally, Stephen holds CompTIA certifications including CompTIA A (IT Technician), A+ IT Specialist, and Security +, which were earned in 2009.
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