Aida Soto

Associate Customer Success Manager at EnergyHub

Aida Soto has a diverse work experience spanning over a decade. Aida'smost recent role is as an Associate Customer Success Manager at EnergyHub, which they started in April 2023. Prior to that, they worked at Rock Solid Technology, Inc. (now part of Granicus) from August 2020 to June 2023, initially as an Implementation Consultant and later as a Senior Implementation Consultant-Team Lead. From July 2019 to August 2020, Aida worked at ADP as a Human Capital Management (HCM) Implementation Consultant, and before that as an Implementation Specialist from February 2018 to June 2019.

Aida's earlier experiences include working as a Research Assistant at Thunderbird School of Global Management from March 2017 to December 2017, and as a Business Development Operations Intern (MBA Intern) at UPS from June 2017 to August 2017. Aida also held the role of Practice Manager at Westmark Wealth Management from August 2013 to August 2016. Aida gained valuable experience as an undergraduate intern at the U.S. Department of State in the Bureau of Consular Affairs from February 2013 to May 2013.

Additionally, Aida worked as a Prospect Research & Donor Relations Intern at Make-A-Wish America from August 2011 to January 2012, and as a Political Consulting Intern at Silverberg & Associates, Inc. from June 2011 to August 2011.

Overall, Aida Soto has a well-rounded and extensive background in various roles, including customer success management, implementation consulting, research, and internships in both public and private sectors.

Aida Soto's education history includes earning a M.S. in Global Management, with a focus on Global Business Management, from Thunderbird School of Global Management in the years 2016 to 2017. Prior to that, they obtained a B.A. in Justice Studies, with a minor in Political Science, from Arizona State University between 2008 and 2012. In 2009 to 2010, they also received an International Business Certificate from Tecnológico de Monterrey.

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Timeline

  • Associate Customer Success Manager

    April, 2023 - present