Floris Billiet

Floris Billiet has a strong and diverse work experience spanning various roles and industries. Floris currently holds the position of Senior Director - Client Success at EnergyHub since October 2022. Prior to that, they served as the Director - Client Success at the same company from July 2020 to October 2022.

Before joining EnergyHub, Floris Billiet worked as the Director of Customer Success at Botify from April 2019 to July 2020. Floris was responsible for overseeing customer success and ensuring customer satisfaction.

Floris Billiet's notable experience includes their tenure at TripAdvisor as the Global Director, Customer Success from October 2016 to September 2018. In this role, they managed international account management and played a key role in identifying and planning growth opportunities. Floris also contributed to significant revenue growth and managed all America accounts worth 50% of the channel.

Prior to TripAdvisor, Floris Billiet held the position of Global Director, E-commerce & Partnerships at Lonely Planet from January 2015 to September 2016. Floris successfully increased e-commerce sales through innovative marketing and merchandising programs.

Floris Billiet also gained valuable experience at Expedia as a Digital Marketing Specialist (CRM/SEO) from May 2010 to August 2011. In this role, they were responsible for email campaign strategies, SEO keyword strategies, and link-building campaigns.

Earlier in their career, Floris Billiet served as Marketing & Sales Manager at Poppunt from January 2007 to March 2010. Floris played a significant role in remodeling the B2B sales strategy and implemented integrated marketing campaigns.

Floris Billiet's work experience also includes roles at La Guardia Flamenca as Sales & Business Manager from May 2005 to November 2009, and at Flanders Festival as Communications Manager from June 2004 to December 2006.

Overall, Floris Billiet has demonstrated a strong track record in client success, customer satisfaction, and revenue growth throughout their career.

Floris Billiet's education history is as follows:

- In 2021, Floris completed a certificate program in Data Science Ready at Harvard Business School Online.

- From 2018 to 2019, Floris pursued a certificate program in Measuring & Improving Business Performance at Cornell University.

- In 2017, Floris obtained a certificate in Product Management (accelerated) from General Assembly.

- In 2012, Floris earned a postgraduate diploma in Digital Marketing, specializing in Digital Communication and Media/Multimedia, from the Institute of Data & Marketing (IDM).

- Between 2009 and 2010, Floris attended Ichec Brussels Management School and completed a certificate program in Business Management.

- From 2006 to 2007, Floris studied Marketing Management at STIMA.

- In 2004 and 2005, Floris participated in an Expert Class at LUCA School of Arts focused on Music & Performing Arts Management, with an emphasis on Arts, Entertainment, and Media Management.

- In 2002 and 2003, Floris pursued a Master of Arts (MA) degree at the University of Antwerp, specializing in American/United States Studies/Civilization.

- From 1998 to 2002, Floris completed a Master of Arts (MA) in Linguistics & Literature, with a concentration in English/Dutch, at Ghent University.

- In 2000 and 2001, Floris was an exchange student at the Universitat Autònoma de Barcelona, although the field of study is unspecified.