Andrew Hicks

Andrew Hicks has a diverse work experience that spans across multiple industries. Andrew currently works as a Project Manager/Business Analyst at energyOrbit, where they utilize the Salesforce.com platform to track and manage energy efficiency programs for utility companies. Prior to this, they owned Andrew Hicks Art, a part-time endeavor where they create blown glass artwork and sells it in galleries and art shows.

Hicks also worked at the Center for Responsive Schools, where they served as a Salesforce Business Analyst and managed the transition from Sage CRM to Salesforce. Andrew conducted data migration and developed custom solutions to improve organizational efficiencies. Additionally, they worked as an Instructional Technologist, guiding the deployment of a learning management system and providing training and guidance to instructors. Andrew also served as a Digital Media Specialist, handling various digital design projects and video editing, along with maintaining the organization's website and supporting video conferencing needs.

Hicks began their career at Sherwin Williams, where they started as an Information Technology Analyst and Programmer. Andrew supported technology usage at the site and managed IT projects, including equipment upgrades and software deployments. Andrew also served as a Graphic Designer and Marketing Assistant, contributing to marketing efforts.

Overall, Andrew Hicks has demonstrated a strong skill set in project management, business analysis, Salesforce implementation, instructional technology, digital media, and IT support.

Andrew Hicks attended Salisbury University from 2001 to 2005, where they obtained a Bachelor of Science degree. Andrew'smajor was Management Information Systems, and they also had a minor in Art. In addition to their formal education, Andrew has obtained several certifications from Salesforce. Andrew became a Salesforce Certified Administrator in October 2017, a Salesforce Certified Platform App Builder in December 2017, and a Salesforce Certified Advanced Administrator in April 2018.