Zine Eser

Zine Eser is a seasoned customer experience professional currently serving as a Senior Customer Experience Specialist at Enerjisa since April 2025. Previously, Zine held the position of Customer Experience Specialist at Otokoç Otomotiv, where responsibilities included identifying customer contact styles and improving customer experience. Before that, Zine worked as a Seller Experience Specialist at Hepsiburada, focusing on seller performance through data analysis and operational excellence. Zine also has e-commerce experience from Lezzetarayanlara.com and a brief stint as a Sales Consultant at Turkcell. Zine earned a Bachelor's Degree in Guidance and Psychological Counseling from Boğaziçi University and is pursuing another Bachelor's degree in International Relations from Anadolu University.