Mark Phelan currently serves as a Senior Service Manager at Enet (Open Access Networks) since September 2025. Prior to this role, Mark held various positions at BT Ireland from July 2000 to October 2025, culminating as a Senior Service Manager responsible for service relationships and driving service improvement programs. Previous roles at BT included Team Manager Service Management and Service Manager, where Mark focused on leading teams, enhancing service quality, and fostering customer relationships. Mark began a career at Esat Telecom in May 1999 as a Desk Based Sales Team Leader, leading a telesales team to achieve revenue targets. Mark holds a Bachelor of Business & Legal Studies from University College Dublin, earned between 1994 and 1998, and completed earlier education at St Fergal's College in Rathdowney, Co. Laois.
This person is not in any teams
This person is not in any offices