Nafren Nabong

Nafren Nabong possesses extensive experience in customer service and hospitality. Currently serving as a Chat Support Specialist at Engage To Sell, LLC since March 2018, Nafren excels in responding to customer queries, documenting issues, and developing service solutions. Previously, Nafren worked as an Amazon Virtual Assistant at AmazoNationPH for a brief period in March and April 2021, specializing in supporting Filipino entrepreneurs on the Amazon platform. Nafren's background also includes roles as a Bar Supervisor at The Chupitos Bar and Attica Private Ltd, focusing on customer assistance, stock maintenance, and staff management. Early experience as a Customer Service Representative at Concentrix provided a strong foundation in managing inquiries, generating sales leads, and resolving complaints. Nafren holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from Centro Escolar University, obtained in 2006.