Mohammed Ghaniuddin

Mohammed Ghaniuddin is an experienced professional in technical support and customer success, currently serving as a Senior Technical Support Manager at EngageBay since April 2022. Prior to this role, Mohammed held the position of Senior Customer Success Manager at Agile CRM by Mantra from April 2019 to March 2022. Earlier in their career, Mohammed worked at ClickDesk, where roles included Technical Support Manager, Technical Team Lead, and Senior Sales and Technical Support Representative from June 2013 to March 2019. Mohammed began their professional journey as a Technical Support Specialist at MyVideoTalk Technologies from May 2010 to May 2013 and as a Technical Support Executive at Brigade Corporation from May 2008 to March 2010. Mohammed completed a Master's Degree in Computer Applications and a Bachelor's Degree in Computers at Osmania University, Hyderabad, and has foundational education from Oxford Hyderabad Central Public School.