EngageSmart
- Teams
- Analysts and Service Desk
Analysts and Service Desk
About
The Analysts and Service Desk team at EngageSmart focuses on optimizing digital engagement solutions and delivering technical support. The Senior Business Analyst identifies and drives business improvements, while the Service Desk Analysts (II and III) provide exceptional technical assistance, troubleshoot issues, and ensure seamless customer interactions, with the Team Lead overseeing the service desk operations.
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