Paul Downey is an experienced Account Manager currently at Engageware, where responsibilities include enhancing customer engagement through AI-driven solutions. Prior to this role, Paul held Senior Account Executive positions at Cobalt Speech & Language and Ncontracts, focusing on risk and compliance management for financial institutions. Additional experience includes serving as Sales Director at Upland Panviva, where Paul contributed to improving employee efficiency through knowledge management solutions, and holding account executive roles at NetProspex, Forrester, and Dun & Bradstreet, specializing in marketing data and business insights. Earlier career roles include Sales & Marketing Manager at One American Mortgage Co. and Sales Specialist at Oracle, emphasizing a strong foundation in software and sales management. Paul earned a BA in Political Science from the University of New Hampshire.
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