ENGIE is committed to take on the major challenges of the energy revolution, towards a world more decarbonised, decentralised and digitised. The Group aims at becoming the leader of this new energy world by focusing on three key activities for the future: low carbon generation, in particular from natural gas and renewable energies, energy infrastructures and efficient solutions adapted to all its clients'​ needs (individuals, businesses, territories, etc.). The customers'​ satisfaction, innovation and digital are at the heart of ENGIE's development.

In Australia, the company operates about 1,000 MW (gross) of renewable (wind turbine) and gas-fired generating plants in South Australia and Western Australia. Our retail business, Simply Energy, has more than 660 ,000 customer accounts in Victoria, South Australia, New South Wales, Western Australia, the Australian Capital Territory and Queensland.

Renewable Energy

ENGIE Australia & New Zealand

Rik de Buyserie

Matthieu Fedrigo

Erika S.

Anna Quillinan

Andrew John

Anna Hedgcock

Jamie Lowe

Andrew Chan

Rachel Richardson

Greg Collins

Graeme York

The Customer Experience and Engagement team at ENGIE Australia & New Zealand focuses on enhancing customer satisfaction and fostering strong relationships with clients. This team is responsible for developing and implementing innovative communication strategies, digital marketing initiatives, and community engagement campaigns that promote ENGIE's services and align with its commitment to a decarbonised future. By leveraging customer insights and feedback, they ensure that the customer perspective is integral to the company's growth and service offerings.

Customer Experience and Engagement

Finance and Compliance

Analytics and Data Management

Customer Experience and Engagement

About

Team members

Other teams at ENGIE Australia & New Zealand

Finance and Compliance

Analytics and Data Management