Doreen Nabaweesi Semanda (FCCA, MBA)

Doreen Nabaweesi Semanda (FCCA, MBA) is a seasoned professional currently serving as the Global Customer Experience Business Strategy Manager at ENGIE Energy Access (Africa) since July 2022, focusing on customer value management, customer journey optimization, and operational excellence. Prior to this role, Doreen held multiple managerial positions at Umeme Ltd from November 2017 to June 2022, including Manager of the Program and Change Management Office and Business Performance and Reporting Manager. Doreen's career also includes experience at Coca-Cola Sabco as a Demand Planner and Assistant Credit Controller, where responsibilities encompassed debtors and account management. Doreen's educational background includes a Master's in Business Administration from Edinburgh Business School, a Senior Management Development Program from Strathmore Business School, and a Bachelor's in Quantitative Economics from Makerere University, along with a Certificate in Accounting and Finance from ACCA.