Paula Sisco

Paula Sisco has a diverse work experience spanning over several years. Paula'smost recent role is as the Director of Experience Management (XM) at Ipsos Australia starting in July 2023. Prior to this, they worked as the Director of Project Delivery at Big Village since September 2021. Paula has extensive experience in research, technology, and social media insights as the Director of Research, Technology & Social Media Insights at Engine (previously ORC International) since June 2009. Paula has also worked as a Web Application Developer at Hewlett-Packard from 2000 to 2006, a Network Operations Supervisor at GTE (now Verizon) from 1998 to 2000, and a Senior Technical Specialist at Coastalnet (ISP) from 1996 to 1998.

Paula Sisco attended Monash University and studied Business Systems until 2005. Paula has also obtained several certifications including Qualtrics CX Engagement Manager Certification from Qualtrics in 2024, Qualtrics CX Technology Certified from Qualtrics in 2021, and Operational CEM Certification from Medallia in 2018.