Jennifer Snook is an experienced property manager currently working at English Heritage since June 2015, where responsibilities include enhancing visitor satisfaction and ensuring the safety and security of historical sites. Prior to this role, Jennifer served as a Volunteer Trainee Case Worker at SSAFA from 2015 to August 2020, assisting veterans and their families. Additional experience includes positions as Treasurer/Secretary at the Royal British Legion Club, Branch Manager at Co-operative Financial Services, and various management roles in telesales and customer account management at WSX Enterprise, Serco, and Welcome Finance. Jennifer began a career in management as a Technical Manager at The Mortgage Lender and has held a team leadership position at BDS. Jennifer's educational background includes studies at La Retraite Convent School in Salisbury.