Lauren Pecora

Lauren Pecora is a seasoned professional in customer success and technical expertise, currently serving as a Senior Technical Specialist at Enlighten Operational Excellence since January 2022. Prior experience includes tenure at Benefitfocus from November 2015 to December 2021, where leadership roles encompassed Manager of Customer Success, Team Lead of Customer Success, and Customer Success Specialist, focusing on team management, customer inquiries, and technical support for a diverse client base. Lauren's career began with roles at Coca-Cola Bottling Co. Consolidated as an Account Developer and at the University of South Carolina Athletic Department in various sales and marketing positions. Lauren holds a Bachelor of Science in Business Administration with a dual focus on Marketing and Human Resource Management from the University of South Carolina.