Mark Gagnon has a diverse work experience in sales and account management roles. Mark is currently working at Enmark Systems, Inc. as a Customer Success Manager. Prior to that, they worked at Waterfield Technologies as a Channel Sales Account Director, where they managed and grew relationships with customers and channel partners for their UCaaS and CCaaS needs. Mark also led end-to-end digital transformation and conversational AI initiatives. Before that, Mark worked at 6Connex as a Channel Sales Manager and at Intercall/West/Intrado as a Channel Manager. Mark has also worked at Global Crossing Ltd as a Regional Sales Manager and at Genesys Conferencing/Vialog Group Communications as a National Account Manager.
Mark Gagnon obtained their Bachelor of Science degree in Business Administration/Marketing from Ramapo College of New Jersey. Mark attended the college from 1989 to 1995. In addition to their formal education, Mark also obtained several certifications. These include Cisco Collaboration SaaS from Cisco, obtained in December 2022, Five9 Sales Certified from Five9, obtained in July 2022, and multiple certifications from Cisco including Cisco Black Belt - SNAP obtained in July 2022, Cisco Black Belt - Collaboration Sales Stage 1 & 2 FY22 obtained in June 2022, and Cisco Black Belt - Partner Success Sales - Collaboration Stage 1 FY22 obtained in June 2022.
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