Marcus Gilliam

Marcus Gilliam has a diverse work experience spanning across multiple industries. Their most recent position was with Ensign Services, where they served as the Director of IT Field Operations, responsible for managing IT equipment for over 400 medical facilities across 13 states in North America. Marcus also mentored and trained IT Field Technicians and handled managerial tasks.

Previously, Marcus worked as an IT Field Resource at Ensign Services, focusing on IT equipment for long-term medical care and assisted living facilities in California. Marcus also handled kiosk deployments for 260 facilities spread across 13 states.

Before that, Marcus was an Appliance Repair Technician at Sears Holdings Corporation, where they performed electronic and electrical repair of kitchen appliances and collaborated with vendors on software and firmware deployments.

Additionally, Marcus worked as a Tower Foreman/Tower Climber for various tower companies, including Bechtel and Nexius Fusion, where they installed and upgraded UMTS, GSM, and LTE technologies.

Furthermore, Marcus has experience as a Technical Analyst at Randstad Technologies US, providing IT support and configuring hardware for Verizon Wireless Retail locations.

Marcus also worked as a POS Installation Technician for GTS America LLC, servicing and repairing POS systems for McDonald's Corporation nationwide.

Earlier in their career, Marcus managed the installation of the Store point/Retalix POS system for Arco and BP gas stations at CHARLES E. THOMAS COMPANY, INC. Marcus also worked as a Tower Technician for Allstate Technical Services and Metro RF Services, where they performed upgrades and installations for wireless carriers.

Marcus began their career as an Installation Technician at Solectron Global Services, servicing and repairing Bluetooth hands-free devices for Verizon Wireless customers.

Overall, Marcus Gilliam has extensive experience in IT field operations, appliance repair, tower installation, and POS system management.

Marcus Gilliam's education history includes multiple degrees and certificates from the University of Phoenix. Marcus has obtained an Associate of Arts and Sciences (AAS) degree in Information Technology Project Management, a Certificate in Health Information/Medical Records Technology, a Bachelor of Science (BS) degree in Business Administration and Management, General, and a Certificate in Project Management.

In addition to their academic qualifications, Marcus has also obtained various certifications. These include the 120/220 Certified Appliance Repair Technician from Sears Holdings Corporation, Competent Climber/Rescuer from Tech Safety Lines, Inc., Environmental, Safety, & Health from Bechtel Corporation, Forklift /Aerial Work Platform from Arizona High Lift, Health Care Information Technology from the University of Phoenix, OSHA 30 Construction Safety and Health from OSHA-Training.com, PIM Master-PIM Measurement Certification from Anritsu, Site Master Line Sweep Certification from Anritsu, Tower Climber & Rescuer from Gravitec Systems Inc., and Veeder-Root Startup & Service Technician TLS-3XX UST Monitoring Systems from Veeder-Root.