Javed Iqbal

Javed Iqbal is a seasoned professional with extensive experience in service delivery and customer success management across various organizations. Currently serving as a Sr. Service Delivery Manager at Ensono since January 2019, Javed is responsible for client-facing interactions and cross-functional coordination to meet service level expectations. Previous roles include Sr. Customer Success Manager at Ensono, where Javed managed client experiences to facilitate renewals, and Sr. Delivery Manager at Early Warning®, overseeing a team dedicated to the Authentication division. Javed's extensive career at Ericsson involved progressive roles culminating as Service Delivery Director, where leadership included managing multi-functional teams and enhancing customer support for major wireless network clients. Javed holds a B.Sc. in Engineering (Electronics) from Zakir Hussain College of Engineering and Technology and has a comprehensive background in quality assurance, project management, and network architecture from earlier positions.