Casper Frederiksen

Casper Frederiksen is a seasoned professional with extensive experience in process optimization, credit risk, collections, and customer operations. Currently serving as a Senior Process and Performance Specialist at Entercard Group AB since June 2021, Casper is responsible for streamlining processes and collaborating across departments for improvements. Previously, from 2012 to 2021, Casper held various roles at EnterCard, including Senior Collection and Recoveries Strategy Specialist and Team Lead Collection, where responsibilities encompassed business development, coaching, and communication. Earlier experience includes serving as a Financial Advisor at Lån & Spar Bank, focusing on student accounts and first-time homebuyers. Educational qualifications include a PMP certificate from Niels Brock and degrees from Copenhagen Business School in Business Strategy, Service Economy, and Marketing Management.