Michelle Keane

Michelle has 20 years of experience developing and managing global research studies for clients in the diagnostics industry. Her research program designs and execution have provided critical input toward the development of new products, the enhancement of existing products, establishment of appropriate pricing structures, and brand positioning. She has organized respondent panels to collect feedback over time for product development studies and has set up systems to monitor customer satisfaction and retention rates.

Most recently, Michelle has mined extensive patient data sets to support product development and market sizing, locate hot spots of infection in hospitals and triangulate points of deterioration in patient’s health during hospital stays. She is skilled in mathematical and statistical analysis, database design and management, as well as conducting in-person interviews, moderating focus groups and developing web-based surveys.

Michelle’s areas of expertise include infection prevention, healthcare associated infections, sepsis diagnostics, infectious disease and diagnostic testing in the core lab and at the point-of-care (POC). Further, she managed and published EAC’s multi-client quantitative reports on POC testing and US based Physician Office study. Michelle received her BS from Fordham University and her MBA from Mercy College, both in New York.