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Sari Laitinen

Customer Support Specialist at Smartvatten | Understanding Water

Sari Laitinen, BBA, is an experienced professional with a diverse background in customer service, marketing, and administrative support. Currently serving as a Customer Service Coordinator at Smartvatten since June 2020, Sari addresses customer inquiries and resolves technical issues. Previous roles include LEAN Specialist Trainee at HAMK Häme University of Applied Sciences, where Sari enhanced the onboarding program, and Customer Service Manager at Spring Service Oy, focusing on marketing and brand loyalty. Sari's extensive experience includes positions as an Executive Assistant, Assistant, and Business Analyst at Metso Minerals Oy, along with roles in marketing and administration at Leppäkosken Energia Oy and Aon Finland Oy. Educational qualifications include a BBA in Marketing & Communication from Satakunta University of Applied Sciences and additional certifications in audiovisual communications and LEAN specialization.

Location

Tampere, Finland

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No direct reports

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Smartvatten | Understanding Water

Join us in building a more sustainable future Together with our partners, we are on a mission to build a sustainable water ecosystem through artificial intelligence, technology, and unbeatable online services. Smartvatten Hub monitors and analyzes water consumption through main meters and submeters, in properties like offices, apartments, hotels, healthcare facilities, and logistics centers. The service enables you to monitor, measure and analyze your property’s water consumption, detect leaks, and prevent water damage. Our Customer Success team helps you to better understand your data and optimize your property’s water efficiency. Smartvatten Neuro provides water management software that uses AI to interpret data, and helps water utilities make informed decisions. Visualize, analyze, and prioritize your operations and maintenance more efficiently than ever. Our machine learning detects possible leaks, blockages and other anomalies, helping you save time, money, and the environment


Headquarters

Espoo, Finland

Employees

51-200

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