Thien Nguyen

Thien Nguyen has extensive work experience in various roles and industries. In their most recent position as the Director of Radiology Client Support at Envision Healthcare, they have been responsible for managing and supporting clients in the radiology field. Prior to that, they served as the Senior Manager of SaaS Technical Support at CareView Communications, where they oversaw technical support operations for the company's software-as-a-service products. Thien also has experience as the Director of Customer Care Operations at Walmart eCommerce and as a Senior Manager of SaaS Technical Support at McKesson. Thien has held leadership positions at Capital One, ICGroups Consulting & Staffing Solutions, and Warrantech, where they were responsible for client services, call center operations, and quality and compliance management. Thien began their career as the Senior Director of the Services Group at Radiant Systems Inc. and as the Director of Global Service Delivery at Schlumberger Sema. Their diverse work experience showcases their expertise in client support, technical support, operations management, and service delivery.

Thien Nguyen holds a Bachelor of Science degree in Computer Engineering from the University of Houston. They have also obtained certifications in Help Desk Institute, including Certified Help Desk Professional, Manager, and Director.