Envolve Vision
Angel Richardson has extensive experience in customer service management, currently serving as the Manager of Customer Services at Envolve Vision, Inc. since July 2013. Responsibilities include managing workflow, analyzing department performance, and ensuring compliance with policies and regulations. Previously, Angel held the position of Team Lead in Customer Solutions, where efforts focused on process improvement and staff training. Prior roles encompass positions as a Production Operator, Support Center Representative, and Lead Call Center Representative, showcasing a strong background in customer support and operations across various industries. Angel's educational background includes studies at the University of North Carolina at Greensboro and Winston-Salem State University.
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Envolve Vision
Envolve Vision is a leader in superior, tailored vision benefit administration for Medicaid, Medicare, and Marketplace products. As part of Envolve Benefit Options, Envolve Vision is working to make healthcare simpler, more effective, and more accessible for everyone.