Ian Nater

Support Engineering Manager at Envoy

Ian Nater has a diverse range of experience in the technology and retail industries. Ian is currently working as a Customer Support Engineer at Envoy, starting in June 2022. Prior to that, they worked as a QA Engineer at SevenPico from February 2021 to May 2022.

Ian's longest tenure was at Briggo Coffee, where they held multiple roles. As a Sr. Retail Operations Manager from July 2018 to June 2020, they oversaw installations, conducted software testing, and presented findings to management. In their role as a Retail Operations Manager from July 2016 to July 2018, they created operational plans and supervised teams. As a Service, Restocking and Customer Service Manager from July 2014 to July 2016, they managed customer service, dispatched technicians, and documented reports. Lastly, as a Service, Restocking and Customer Service Tech from July 2012 to July 2014, they provided technical support to clients, performed equipment maintenance, and advised customers on product usage.

Ian Nater completed a Full Stack Coding Bootcamp at The University of Texas at Austin - Center for Professional Education (CPE) in 2020. During this bootcamp, they gained knowledge in the MERN stack. Prior to that, in 2012-2013, they attended Southwestern University, although the field of study and degree name are unspecified.

Links

Timeline

  • Support Engineering Manager

    October 1, 2023 - present

  • Customer Support Engineer

    June, 2022

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