Taevosha Williams

Taevosha Williams, M.S., currently serves as the Strategic Digital Customer Success Manager at Envoy since October 2023, focusing on customer engagement strategies for long-tail customers. Previously, Taevosha held various roles in customer success at Trellix and HubSpot, where responsibilities included managing a large install base, collaborating with cross-functional teams, and achieving high retention rates. Taevosha has experience in account management with Wayfair and held leadership positions at the YMCA, where program management and staff development were key responsibilities. Taevosha holds a Master of Science in Sport Leadership and a Bachelor of Science in Sport Management from Lasell University.