Graham Hickling

Graham Hickling is an expert in infrastructure management and change, with extensive experience in IT support and knowledge management. Graham has worked at RBS for many years, managing various digital office support functions and overseeing IT self-help solutions. Currently, at E.ON UK, Graham focuses on the design, implementation, and maintenance of the Genesys platform for customer contact. Overall, Graham has a strong background in IT support, management, and continuous improvement.