Claire Whitehead has a diverse work experience spanning several industries. Claire started their career in 2005 as a Project Manager at SWS, where they managed projects and coordinated exhibitions. In 2011, they joined Vodafone as a Senior Customer Service Administrator and later became the Escalations Manager & Enhanced Customer Care, where they analyzed report data, secured important accounts, and coordinated department escalations. Claire then joined Churchills International Consulting in 2019 as an Employee Benefits Support Analyst, where they handled payroll files, analyzed monthly reports, and managed pension contribution files for clients. Currently, they are a Senior Operations Lead at EORI (UK) Limited, where they liaise with top management, assists in strategic planning, and implements operational plans to ensure a customer-focused service.
Claire Whitehead received a Level 2 Customs Practice and Procedure Award from Customs Academy in 2021-2022. Claire also attained a BTEC Diploma Level 3 in Business Administration and a Level 2 Award in Text and Word Processing from Drake College of Business-Newark in 2009-2010. Additionally, they attended King Edward School from 1983-1988, but their degree and field of study are unspecified.
January, 2023 - present
October, 2022
May, 2021
Operations Manager at FITS Retail
Global Head Of Process Optimization, Enterprise Operations at Northern Trust
COO and Co-founder at TrioSoft
Chief Operating Officer at SurePoint Technologies
SVP, Cloud Engineering & Operations at athenahealth
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