This is a temporary position that is expected to last until Feb 28th, 2025.
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
POSITION OVERVIEW:
We are seeking a Data Center Technician to join our infrastructure engineering team. The ideal candidate will be responsible for level set and energizing network racks (rack and stack). While expertise in fiber is preferred, the primary focus of this position will be on racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role includes delivering sustainable and repeatable solutions and processes always with an eye on improvement and adhering to production, safety, and quality standards.
WHAT YOU'LL DO:
- Level Set and Energize Network Racks
- Use of a level
- Use of hand tools to bolt rack to Unistrut
- Plug in and Power up racks
- Follow Method of Procedure (MOP) / Change Method of Procedure (CMOP).
- Operate Work ticket system and Fiber Infrastructure Management (FIM) interface.
- Operate Cableguy interface and troubleshoot links/optics.
- Coordinate with other team members for efficient project/work order completion.
- Follow company procedures and OSHA regulations, providing necessary information to operations management.
- Complete necessary documentation in written and electronic formats according to company standards.
- Maintain equipment and supplies inventory, as required.
- Respond to emergency situations during or after hours to resolve immediate client concerns and meet SLAs.
- Effectively escalate complex technical issues as needed.
- Teamwork
- Attend meetings, workshops, training, and seminars to convey and/or gather information required to perform job functions.
- Achieve performance targets established by leadership for applicable Key Performance Indicators.
- Suggest process improvements to enhance efficiency and service quality.
WHAT YOU NEED TO SUCCEED:
- High school diploma or GED
- Strong customer/client service orientation with effective communication and interpersonal skills.
- Valid driver’s license and ability to safely drive company vehicles.
PHYSICAL REQUIREMENTS:
- Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
- Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
- Three-dimensional vision, ability to judge distances and spatial relationships.
- Ability to identify colors and give and receive information through speaking and listening skills.
- Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend.
ADDITIONAL INFORMATION:
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.