John Donoghue

John Donoghue serves as the Service Delivery Manager at EOS IT Solutions since March 2023, contributing to the Managed Services division. Prior to this role, John had a distinguished tenure at Cisco from October 1999 to March 2023, where various titles included Customer Delivery Leader and Customer Operations Manager. These positions involved leading teams to enhance customer and technical support coordination, driving process improvements, and ensuring service excellence. Notable accomplishments during this time include successfully managing projects that resolved critical issues while maintaining customer operations. John began the career as a TAC Engineer, where effective customer relationship management and technical support were key responsibilities. Educational background includes a Bachelor of Arts in Recreation Administration from San Diego State University.