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Douglas Palagi

Senior Collections Representative at EOS USA

Douglas Palagi has extensive experience in collections and subrogation, currently serving as an Insurance Subrogation Collector for Douglas, Knight & Associates, Inc. since April 2015, where responsibilities include recovering claims from uninsured motorists and negotiating payment plans. Additionally, Palagi has worked as a Senior Collections Representative at EOS CCA since November 2012, focusing on compliance with relevant financial regulations and negotiating payment arrangements. Previous experience includes a role as a Back End Collections Representative at CitiFinancial Auto from October 2006 to February 2010, managing a significant consumer auto loan portfolio and executing debt collection strategies. Palagi holds an Associate in Applied Science degree in Heating, Ventilation, Air Conditioning, and Refrigeration Technology from the New England Institute of Technology, completed between 1979 and 1981.

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