Dounia El Gourbi

Dounia El Gourbi is a Sales Operations Specialist at EP EQUIPMENT since August 2023, previously serving as a Customer Care & Ops Executive at OTA Insight from November 2022 to April 2023. Dounia's extensive experience includes a multi-task employee role at Pianos Hanlet from February 2017 to November 2022, where responsibilities encompassed customer service, piano delivery management, maintenance scheduling, and invoicing. Additional roles include front desk receptionist at Be Facility, planning and booking officer for Procter & Gamble at CPM Belgium, and various serving positions. Dounia holds a Bachelor's degree in Commerce extérieur from Ecole Pratique Hautes Etudes Commerciales (EPHEC) and has attended multiple educational institutions related to higher education in Belgium.