James Lawler

VP of Customer Operations at EPIC IO Technologies

James Lawler has a diverse work experience spanning multiple industries. James is currently working as the VP of Customer Operations at EPIC iO Technologies, where they focus on AI, IoT, connectivity, and biosecurity to create a safer and more connected world.

Prior to that, Lawler worked at Broad Sky Networks as the VP of Operations & Engineering from 2016 to 2022. In this role, they played a crucial part in the sales process as a technical advisor and worked on researching and engineering wireless solutions. James also handled LTE/5G provisioning and support for various providers.

Lawler's previous experience includes working as a Quality Manager at Metabolic Maintenance from 2014 to 2015, where they ensured compliance with regulations and successfully completed multiple FDA facility audits.

Before that, they served as the Production Manager at LMH INDUSTRIES, INC. from 2011 to 2014, overseeing a team of production employees and managing cable assembly and wire harness manufacturing for the military and medical industry.

Lawler also has experience as the Owner of Your IT Guy, a PC repair and network consulting business, from 2006 to 2011. James held service contracts with various clients, including 7-Eleven, Kirby Nagelhout construction, PAC-WEST contracting, Blockbuster, and Red Carpet.

Further back, Lawler worked as an Information Systems Manager at XL Management from 2007 to 2008, managing computer and network systems for independent and assisted living facilities. James also served as a Telecommunications Engineer at Destination Hotels & Resorts in 2006, responsible for all communication systems for their properties.

Earlier in their career, Lawler worked at Lancair / Columbia Aircraft as an I.T. Helpdesk / Systems Administrator from 2002 to 2006, handling a domain name change with zero downtime for the network. James also worked as a Manufacturing Technician at DENT Instruments, Inc. from 2000 to 2001.

Overall, Lawler's work experience showcases their expertise in customer operations, operations & engineering, quality management, production management, IT, and telecommunications.

James Lawler's education history is as follows:

James Lawler obtained a 5G Strategy Certification in 2020 from Cornell University, specializing in 5G Cellular Technology. Prior to that, from 2001 to 2004, they attended Central Oregon Community College and earned an Associate of Arts and Sciences (AAS) degree in Computer Information Systems. In 2001, at Bend Lapine School District, they obtained a Cisco Certified Network Associate certification in System, Networking, and LAN/WAN Management/Manager. In the same year, they also received a Comptia A+ Certification in Computer Information Systems from Central Oregon Community College. James'ssecondary education includes a High School Diploma from Bend Senior High School, completed from 1997 to 2001.

In addition to their formal education, James Lawler has obtained various certifications. James earned a 5G Network Professional certification from Cradlepoint in May 2021, a 5G Strategy and Development certification from Cornell University in May 2020, and a Sales Master certification from AT&T in April 2018. James also holds certifications from Cradlepoint, Inc. as a Cradlepoint Certified Network Professional (obtained in March 2016) and a Cradlepoint Certified Network Expert (obtained in February 2018). Furthermore, they are a Peplink Certified Engineer, achieved in November 2017. One additional certification, an IPC WHMA 620A Certified Solder Technician, was obtained, but the month and year of achievement are not specified.

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Timeline

  • VP of Customer Operations

    March, 2022 - present