Kerry Rollins

Kerry Rollins is a seasoned professional in information technology support and customer service, currently serving as a Senior Information Technology Support Analyst at EPIC Insurance Brokers & Consultants since July 2017. Previous experience includes roles such as New Hire Onboarding Coordinator and Service Desk Analyst at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas, where Kerry excelled in onboarding processes and enhancing customer experience. Additional experience encompasses positions at Dearborn National as an End User Support Specialist, Capital One as a Relationship Banker, and Wells Fargo as a Service Manager, highlighting a strong background in compliance, employee training, and customer relationship management.