Muppa N.

Salesforce Administrator II Operations II Account Engagement at Epiq

Muppa N. is a seasoned Salesforce Administrator with extensive experience in various roles, currently serving as Salesforce Administrator II for Operations and Account Engagement at Epiq since May 2020. Prior to this, Muppa held the position of Sr. Salesforce Administrator at Idexcel, focusing on Sales Cloud and Pardot, where responsibilities included migrating production from Classic to Lightning and working with Lightning Components. Muppa's career began at Tata Consultancy Services as a Salesforce Administrator, managing sales and service cloud functionalities, workflows, sharing rules, and permission sets. Earlier experience includes a Support Officer role at Macrofix Solutions, where software troubleshooting and training new trainees were key responsibilities. Muppa holds a Bachelor's Degree in Electronics and Communications Engineering from Jayamukhi Institute of Technology and Sciences.

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