Geoffrey Bunuan

Head Of Customer Success at ePLDT

Geoffrey Bunuan has a diverse work experience spanning over 15 years. Geoffrey began their career as an IT Consultant at CA Technologies, where they demonstrated expertise in understanding and implementing application programs. Geoffrey then moved on to IBM, where they worked as an IT Specialist, engaging with clients to identify technical solutions and designing and configuring solutions using IBM's latest operating systems. Next, they joined Total Risc Technology as a Service Delivery & Business Development Manager, providing leadership and technical direction to a customer engineer team and ensuring customer satisfaction. After six years at TRT, Bunuan joined Infor as a Manager, leading cloud and managed services operations for Infor Lawson and Infor Landmark. In this role, they focused on release management, process improvement, and building an effective customer support experience. Most recently, Bunuan is working as the Head of Customer Success at ePLDT, Inc., where they continue to utilize their skills in leadership and customer satisfaction.

Geoffrey Bunuan graduated from Mapúa University in 2006 with a Bachelor of Science degree in Information Management.

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Timeline

  • Head Of Customer Success

    2018 - present