Customer Support and Relations

The Customer Support and Relations team at The Epoch Times serves as the primary liaison between the company and its audience. They handle customer queries, subscription issues, and feedback to ensure a satisfying reader experience. Additionally, the team manages public relations efforts, engages with the audience on social media platforms, and fosters positive relationships to enhance the paper’s reputation and reach globally. Their work is critical in maintaining the newspaper’s commitment to integrity, truthfulness, and reader trust.