Alex Cundy

Manager, Strategic Customer Success at Eptura

Alex Cundy has accumulated extensive experience in customer success and client management across various companies in the digital and financial sectors. Currently serving as Manager of Strategic Customer Success at Eptura since October 2022, Alex previously held multiple roles at Condeco from June 2019 to October 2022, including Director of Customer Care and Team Leader of Customer Success Management. Prior experience includes Client Engagement Manager at Econsultancy, where Alex was responsible for implementing digital transformation training programs, and Senior Client Services Executive at Centaur Media Plc, delivering client support across multiple brands. Additional roles include Client Services Manager at Taxbriefs, where Alex focused on marketing and technical solutions for financial professionals, and Assistant Manager Client Services at Taxbriefs Ltd. Alex began a career in administrative support as PA to the MD at Mabanaft. Alex holds a BSc (Hons) in Geography from Newcastle University.

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