Deepak Vanjani

Deepak Vanjani has extensive experience in support and incident management, currently serving as Support Manager and Team Manager at Eptura since June 2018, where responsibilities include leading a DevOps team and enhancing service management processes. Prior to this, Deepak held the position of IPC Management Lead at IBM India Private Limited from January 2017 to May 2018, focusing on managing the Incident management team and improving client service. Earlier roles include Incident Manager at Accenture, where Deepak coordinated with various technical teams to resolve high-priority issues, and a Senior Specialist/TL Intern at Convergys India Services Pvt. Ltd. Deepak's academic background includes a PGDBA in Financial Management from Symbiosis Centre for Distance Learning and a B.COM in Commerce from the University of Rajasthan.