Madeleine Floccare has a diverse background in customer success, sales, and financial services. Currently serving as an Enterprise Renewals Representative at Eptura since May 2022, Madeleine previously held roles as a Customer Success Manager and Associate Customer Success Manager. Prior to Eptura, Madeleine worked at Condeco as an Associate Customer Success Manager and at KeyBank, where responsibilities included compliance as a Mortgage Loan Processor and customer service as a Bank Teller. Early career experiences include positions as a Cashier at La Nova Pizzeria and a Sales Associate at AMERICAN EAGLE OUTFITTERS INC. Madeleine earned a Bachelor of Arts in History from the State University of New York at Fredonia.