Neil Gow

Head Of It, Customer Services & BI - Shared Service Centre at Equans UK & Ireland

Neil Gow has a diverse work experience spanning over several industries. Neil began their career in the British Army serving as a Soldier of Misfortune from 1985 to 1995. Neil then worked as an Information Technology Specialist at HSBC from 1995 to 1997.

In 2001, they joined Newcastle College Group as the Group IT Development Manager, responsible for strategy and leading various teams in development, delivery, service and support, audit, security, and budget.

From 2011 to 2013, Neil was the Head of IT at G4S IT Solutions, managing the IT function for the Utility & Outsourcing Services division. Neil oversaw the delivery of bespoke applications for the SMART metering program and collaborated with big 6 energy companies.

In 2013, Neil became the CIO and Director of IT at Kolsas IT, where they developed businesses and departments to align IT strategies with overall business strategies. Neil also had extensive experience in security accreditation, business continuity management, stakeholder management, analysis, and helpdesk support.

Since 2014, Neil has been the Head of IT, Customer Services, and Business Intelligence at EQUANS UK & Ireland's Shared Service Centre in Newcastle. Neil is also the co-chair of the SSFUK Customer Service Network and a member of the Senior Leadership Team. Their role involves delivering world-class shared services for the UK BU.

Neil Gow attended Duchess High School, but no specific details about their degree or field of study are provided. In terms of additional certifications, they obtained "The Zero-Carbon Transition Strategy" certification from ENGIE in 2019 and "ENGIE Academy - Covid-19 - Protecting Our Workforce" certification from ENGIE in 2020.

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Timeline

  • Head Of It, Customer Services & BI - Shared Service Centre

    August, 2014 - present