Rodrigo Lourenço Falcão currently serves as Manager of Managed Hosting Engineering at Equinix since March 2021, overseeing the implementation of global processes for change management, knowledge management, and asset management in Managed Solutions using ServiceNow. Previously, Rodrigo held various positions at Equinix Brasil from September 2008 to March 2021, including Senior Subject Matter Expert and Coordinator of Hosting Management, focusing on service management processes, agile project management, and team training. Rodrigo began the career as a Junior Support Analyst, progressing through various technical support roles, and holds an MBA in Project Management and a postgraduate degree in Business Administration from FGV, along with a degree in Information Systems Analysis from Centro Universitário da Cidade.
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