Vivien Ho

Vivien Ho is a seasoned professional with over 13 years of experience in customer success and sales support roles. Currently serving as Global Customer Success Manager at Equinix since July 2010, Vivien is responsible for managing ongoing operational client relationships and resolving customer issues. Prior to this role, Vivien acted as Customer Service Manager and Sales Support Executive, focusing on external customer relationship management and internal sales coordination. Previously, Vivien worked as a Sales Coordinator at Epson from August 2006 to July 2010. Vivien holds a degree from Coventry University.