Shipra Singh is an experienced Service Delivery Officer at Equitas Small Finance Bank, where responsibilities include engaging with the Elite Customer base, enhancing product penetration, and ensuring exceptional customer experiences in branch operations. Previously, Shipra served as a Service Delivery Manager at IndusInd Bank, focusing on sales, customer service, and operational processes. Early experience includes a Human Resource Internship at Tradeindia.com, involving lead generation and candidate sourcing. Shipra holds an MBA in Marketing and Human Resources from Amity University, Noida.
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