Authon West

Authon West has been a part of the ERC team for over 17 years. He began working with the company as a helpdesk technician. Authon’s mantra is “Get after it.” With his mantra in hand, commitment, and diligence, Authon was promoted to Support Desk Manager. Authon collaborates with his team to share his perspective on systems, diagnostics, and networking. His team’s work focuses on helping clients gain increased service, profitability, and customer satisfaction.