Melissa Clines

Melissa Clines, MBA, PMP, currently serves as Department Manager and Information Technology Project Manager at ERC, Inc. since March 2020. Previously, Melissa held roles as Product Manager and Quality Assurance Team Lead at Avast, where responsibilities included translating product strategy into requirements, managing resource allocation, and planning test cycles. Prior experience includes Information Technology Quality Assurance roles at JP Morgan Chase and PwC, as well as serving as Senior Project Manager at HSBC. Melissa holds a Master of Business Administration with a specialization in Organizational Leadership from Ashford University, a B.S. in Management Information Systems from Florida State University, and an Associate's degree in Project Management from The George Washington University.