Carolina Abarca

Senior Customer Specialist at Ergeon

Carolina Abarca has a diverse work experience spanning over several industries. Most recently, they worked at Ergeon as a Senior Customer Specialist starting in December 2021. Prior to that, they were an English Tutor in 2020. From 2016 to 2021, Carolina worked as a Bilingual Hotel Front Desk Receptionist at Visual Praia Hotel. Before that, they were an Administrative Assistant at Tintas Luxor from 2014 to 2016. Carolina also has experience as a Sales Associate at Superior Group of Companies from 2010 to 2013, a Customer Service Specialist at TXU Energy from 2007 to 2010, a Customer Service Specialist at Hotels.com from 2007 to 2008, and a Sales Associate and Financing at Dell Technologies from 2006 to 2007.

Carolina Abarca obtained their High School Diploma in Excecutive Bilingual Secretary from Colegio Centro Harvard, where they studied from 1999 to 2001. In addition to their high school education, they have obtained several additional certifications. In August 2020, they obtained a certification called "MY ENGLISH EF SET SCORE" from EF Standard English Test (EF SET). In May 2019, they received a Diploma in Human Resources - Revised 2017 from Alison - Free Online Learning. Lastly, they have a certification titled "IBM Customer Engagement: Communication and Personality Dynamics" from IBM, but the specific month and year of obtaining this certification are unknown.

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Timeline

  • Senior Customer Specialist

    December, 2021 - present