Mickael Fradin

Mickael Fradin has a diverse work experience spanning several companies and roles. Mickael began their career in 2012 as an Information Technology Support Technician at Solutions Personnel, where they provided technical support to customers. In 2014, they worked as a Duty Manager at HuckleberryNZ, demonstrating their ability to handle managerial responsibilities.

From 2007 to 2017, Mickael worked at Digiteka as a Content Manager, responsible for managing content-related tasks. Mickael then joined PTW as a Customer Service Representative in 2017, where they provided exemplary customer service.

In 2018, Mickael transitioned to ZEROSPAM as a Sales Marketing Coordinator, showcasing their skills in sales and marketing. Mickael worked at ZEROSPAM until 2019, further honing their expertise in this area.

Most recently, Mickael worked at MOBI, initially as a Technical Customer Support Specialist from 2020 to 2021. In this role, they effectively resolved customer inquiries, built rapport with customers, identified trends in customer issues, delivered training, and maintained high customer satisfaction.

Currently, Mickael holds the position of Senior Technical Customer Support Specialist at MOBI, where they continue to provide exceptional support to customers. Mickael also contributes to the development and training of team members, while ensuring the general health of customers is monitored and reported on.

Overall, Mickael Fradin's work experience demonstrates their versatility, strong customer service skills, technical expertise, and ability to excel in various roles within different organizations.

Mickael Fradin completed their education in a chronological manner. Mickael obtained a High School Diploma in Industrial Science and Technology (Electronics) from Lycée Jules Ferry in an unknown year. Following this, they pursued an Associate's degree in Communication Services and Networks (IT) from IUT de Velizy from 2002 to 2004. From 2004 to 2005, they earned a Bachelor's degree in Information & Communication from Université Panthéon Assas (Paris II). Mickael then continued their studies at Université Paris 8, completing a Bachelor's degree in Communication, IT and Multimedia from 2005 to 2006. Finally, Mickael Fradin obtained a Master's degree in Digital Creation & Publishing (IT) from Université Paris 8, where they studied from 2006 to 2008.