Hedda Kristen

Hedda Kristen is an experienced professional in the insurance sector, currently serving as the Head of Department and Authorized Signatory at ERGO Group AG, focusing on the strategic realignment of the "BU-Leistungsservice" department and enhancing operational excellence in claims. Previously, Hedda held various leadership roles at R+V Versicherung, including Branch Manager and Operations Division Director, where responsibilities encompassed managing life insurance operations and driving productivity improvements. Additional experience includes serving as Head of Life Benefits at Hannoversche Lebensversicherung AG and as a Senior Client Manager at Deutsche Rückversicherung AG, specializing in product development and process optimization. Hedda Kristen holds a Juris Doctor degree from The University of Freiburg, an LL.M. in Insurance Law from the University of Münster, and a Master's in Business Consulting from Hochschule Wismar.