Maria Nowak

Maria Nowak has extensive experience in the insurance sector, currently serving as Abteilungsleiterin Complaints & Quality Management and Head of International Motor Claims Poland at ERGO Group AG since July 2001. Key responsibilities include managing motor claims with international implications, ensuring revenue control, driving business development, and optimizing processes through digital transformation. Maria has also led various projects using Six Sigma and has held leadership positions focused on communication transparency and team development. Prior experience includes roles as Gruppenleiterin Unfall-Betrieb and Underwriter at VICTORIA Versicherung AG, as well as foundational training at Generali. Maria holds a Bachelor of Laws in Business Law from Hochschule Niederrhein and multiple certifications in insurance and management, including a Green Belt in Six Sigma + Lean Management.